- easyrentacar@teamfrontline.com.au
- +61 (08) 6185-8222
What documents are required to rent a vehicle?
A valid driver’s licence, proof of identity, and a credit or debit card for payment are required. Additional documentation may be necessary for overseas drivers.
Is there a minimum age requirement for renting a car?
Yes, renters must be at least 21 years old. Additional conditions may apply for drivers under 25.
Can I rent a car for just one day?
Yes, we offer flexible rental periods, including daily rentals to suit your needs.
Are there any hidden fees?
No, we maintain transparent pricing with no hidden charges, ensuring you know exactly what you’re paying for.
Do you offer vehicles suitable for rideshare services?
Yes, we provide rideshare-ready vehicles that meet platform requirements, including necessary registrations and insurance.
Are there mileage restrictions for rideshare rentals?
Our rideshare rentals include unlimited kilometres to help you maximise your earnings.
What if the car needs repairs during the rental period?
Our cars are regularly maintained, but if repairs are needed, we provide support to minimise downtime.
Can I personalise the vehicle for comfort and convenience?
Minor adjustments like adding seat covers or organising the interior are allowed. However, no defacements or permanent fixtures can be made without written permission.
What insurance options are available for rideshare drivers?
Our rental company handles full insurance coverage for rideshare drivers.
How flexible are the rental terms?
Our minimum policy term is 4 weeks. A comprehensive list is available in our Terms & Conditions.
Can I rent for a trial period before committing long-term?
We offer a 4-week trial period so that you can ensure it’s a good fit.
Are there any promotions or loyalty programs for frequent renters?
We have partnered with various companies offering discounts and services to all our hirers. Please check with the office for current offers.
What if I encounter a breakdown during a ride?
Call our 24/7 number, and we’ll get you on the road again as soon as possible.
What’s the process for handling tolls and parking fees?
All tolls and parking fees are the responsibility of the driver. Expenses should be managed promptly to avoid penalties.
What’s the procedure for reporting accidents or damages?
For minor incidents with no other vehicles, please report using the designated form. For accidents involving others, fill in the appropriate form and notify us within 24 hours
